We all like knowing where our packages are, right? That’s why we use the USPS tracking system. It’s like a map for our mail, showing us where it is and when it might arrive.  

But what if it suddenly USPS tracking stops updating? 

It’s a bit worrying, isn’t it? You might start thinking if your package got lost or if something went wrong. 

That tracking number is very important if you want to know the whereabouts of your package, and that is the only package identification in the USPS system. 

In this article, we’ll discuss why USPS tracking is not updating and what you can do about it. So, if you’re wondering where your package is, keep reading! 

USPS Tracking Not Updating

Key Takeaways:

  1. USPS tracking won’t update due to weather conditions, delays in transit, or technical glitches.
  2. The tracking updates usually take place every 24-48 hours.
  3. If there’s no tracking update for several days, it’s a good idea to call customer support and ask about your package.
  4. You can contact USPS customer service either by phone at 1-800-ASK-USPS or via email provided on their website.

USPS Tracking Not Updating – An Overview 

USPS Tracking might not update for several reasons, including delay in transit, package not getting scanned, or technical issues. Packages are often still on their way, even if there’s a problem in tracking updates. The USPS system, covering countless packages daily, can sometimes experience issues.  

Maybe the package hasn’t been scanned, or it’s en route and hasn’t reached the next USPS facility. 

External factors such as severe weather can affect delivery speeds and update timings. On rare occasions, technical glitches may lead to update lags.  

It’s always good to keep an eye out, and if the lag persists, reaching out to USPS customer service can provide more clarity.

Possible Reasons Behind USPS Tracking Not Updating 

There are several reasons why the USPS tracking system might not be reflecting recent updates. Let’s talk about the potential causes: 

Still in Transit:  

Your package might still be in transit and hasn’t reached the next scanning spot yet. This is especially common for long-distance or international shipments, which have more extended transit times. 

Operational Challenges:  

The USPS can face challenges like staff shortages or high package volume, especially during peak times like the holidays. Such issues can cause delays in scanning and updating. 

Technical Glitches:  

The USPS tracking system might occasionally face technical issues that prevent immediate updates. These are usually temporary and get resolved quickly. 

External Factors:  

Apart from the weather, other external occurrences, like road blockages or local disturbances, can interrupt the package’s journey and its tracking updates. 

Your Package Has Crossed an International Border: 

International shipments require additional processing and checks, especially at customs. This can cause a temporary lag in updates.

Internal Delays: 

There can be unexpected slowdowns within the USPS facilities for reasons like equipment malfunctions or processing backlogs.

How Often Does USPS Update Tracking?

USPS, in its standard operations, updates tracking at several key points. At each checkpoint, the package’s tracking gets updated.

In most cases, the tracking updates take place every 24 hours if your package is traveling long distances and will be sent to multiple facilities before being delivered to you.

It can feel as if your package is stuck, but this is often due to delayed updates in the tracking system. If the status stays for an extended period, it’s a good idea to contact customer care.

When Will I Get a USPS Tracking Update?

USPS updates the tracking details every 24-48 hours. You will usually get an update at each phase of the delivery

This initial scan marks the package’s entry into the USPS delivery network and will be starting its journey. This is the first tracking update that you will receive. 

As the package moves through different facilities, hubs, and post offices, it’s scanned during each transition. 

Before the package is out for its final delivery, a scan is done, signaling that it’s on its way to you. You will usually receive the package in a few hours after this notification appears.

Once the package reaches its destination, a final scan marks its successful delivery. In some cases, the final delivery scan is updated late due to some reasons. 

What to Do When Your USPS Tracking Info Isn’t Updating?

USPS advises customers to patiently wait for up to 3 days due to system delays and other factors influencing tracking updates. However, if there’s no change after these three days or your package is overdue, it’s time to take action.

A direct approach is to contact USPS Customer Service at 1-800-ASK-USPS. 

Keep your tracking number close by when you call, ensuring a smooth process. Generally, USPS aims to provide an update or solution within 24-48 hours of your inquiry.

If you’re more comfortable with written communication, drop an email to the address available on the USPS website. 

You can also visit your nearest post office for information about your package. Just remember to bring along your tracking number, as it’s essential for locating specific package details.


What to Do if USPS Never Scanned Your Package?

If your USPS package has not been scanned within 24 hours of being dropped off, you can contact USPS customer service to inquire.

Can a USPS Package Be Delivered Without Being Scanned?

Yes, A USPS package can be delivered without being scanned. However, it happens during holidays, but It has to be scanned at least one time to be delivered.

Why Is My USPS Package Dropped off, but Tracking is Not Updating?

USPS tracking may not update because the package has not been scanned or the USPS tracking information is delayed. The tracking status would change when it gets scanned in the next facility.

Why Is My USPS Tracking Stuck?

USPS tracking may be stuck because the package is being processed or the tracking information is not yet updated. However, there could be many reasons, such as severe weather, mail volume, holidays, etc. If you feel that your package is stuck and tracking is not updating, contact the support team to know the latest updates.

Can USPS Take 3 Days Without Update?

Yes, a USPS package can go for three days without a tracking update. It might be because of the huge volume of packages or some other external factors.

Can My Package Be Delivered but Not Updated?

Yes, your package can be delivered, but not updated. This is rare, but it can happen if there is a delay in the tracking information being updated due to weather, mail volume, etc.

What Does Delivery Status Information Is Not Available For Your Item Via This Web Site Mean?

USPS cannot provide details on your package’s delivery status via this website. Check your tracking number or contact the customer service for more information.


USPS tracking might not update due to various reasons like still in transit, weather conditions, etc., but your package might be moving as usual.

However, USPS usually updates tracking every 24 hours, and for packages coming from long distances, you might receive multiple tracking updates on the same day. 

If you wait a day or two, the updates usually start again. If your tracking still doesn’t show any progress after five business days, contact customer service at 1-800-ASK-USPS, or you can also contact them through email.

In most cases, you don’t need to worry about the tracking updates, and USPS will deliver the package within the expected time.

Alexandra Navara

Alexandra Navara is a seasoned logistics expert with over 7 years of industry experience. Holding a degree in Logistics and Supply Chain Management, she excels in writing insightful, engaging content on courier services. Certified as a Supply Chain Professional, Alexandra brings depth and clarity to complex logistics topics.

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