USPS Redelivery Request: What Is It and How It Works

Missed a delivery? You’re not alone. Whether it’s a package too big for your mailbox or an important letter that needed a signature, a missed delivery can be a real headache.

The good news is that with the USPS Redelivery Request service, you don’t have to worry about chasing down your mail.

In this guide, we’ll walk you through what a USPS Redelivery Request is, how to use it, and the steps you can take to ensure your important mail reaches you without further delay.

Key Takeaways:

• USPS Redelivery Request: Allows rescheduling of missed deliveries; request online, by phone, or in person with tracking info or PS Form 3849.
• Scheduling Options: Redelivery can be scheduled online, by phone, or at a local post office; ensure correct contact details are provided.
• Eligibility: Redelivery is available for items needing signatures, oversized packages, or security reasons; check tracking status for eligibility.
• Tracking & Modifications: Track redelivery status online or via USPS Informed Delivery; modify or cancel requests through the USPS website or customer service.

What is a USPS Redelivery Request?

A USPS Redelivery Request is a service from the United States Postal Service that lets recipients reschedule the delivery of undelivered mail or packages. This is useful when a delivery attempt fails due to reasons like needing a signature, the package being too large for a mailbox, or the absence of a secure location to leave the item.

You can manage their mail deliveries to fit their schedules and preferences.

To start a redelivery request, recipients use the tracking number or barcode on PS Form 3849, left by the mail carrier after a failed delivery attempt. This can be done online or by contacting USPS customer service.

Scheduling redelivery allows recipients to choose a convenient time, avoiding missed deliveries.

Once redelivery is scheduled, recipients can track their package status with the tracking number, ensuring transparency and keeping them informed about their redelivery progress.

How Do You Schedule a USPS Redelivery?

To schedule a USPS Redelivery, you can choose from online, phone, or in-person options.

The online method is available 24/7 through the USPS website. For same-day redelivery, submit your request by 2 AM CST from Monday to Saturday. You’ll need the tracking number or the barcode number from PS Form 3849 left by the mail carrier.

You can also call USPS customer service at 1-800-ASK-USPS (1-800-275-8777) to arrange redelivery. A representative will assist you in scheduling the redelivery, ensuring your missed package gets to you.

If you prefer in-person, visit your local post office with PS Form 3849 to schedule the redelivery. You can also fill out the form and leave it in your mailbox for the mail carrier to pick up.

When scheduling a redelivery, make sure your contact information—such as name, address, phone number, and email—matches the original delivery address. This helps the postal service verify your request.

Redelivery is available for most areas; verify availability for your specific address on the USPS website.

What Are the Requirements for a USPS Redelivery Request?

To initiate a USPS Redelivery Request, you need the PS Form 3849, which the mail carrier leaves when a delivery attempt fails. This form contains a crucial tracking number or barcode required for scheduling the re-delivery.

Accurate contact information, including your name, address, phone number, and email address, must also be provided.

If you opt to pick up the package at the post office instead of scheduling a redelivery, you must present a government-issued photo ID that matches the name on the package.

For packages needing a signature, you must be present to sign upon redelivery or authorize someone else to pick it up; they must also provide matching identification.

Not all parcels qualify for redelivery. Only packages with specific tracking events, such as ‘Available for Redelivery or Pickup’ or ‘Notice Left,’ are eligible. Ensuring these criteria are met helps guarantee secure delivery to the correct recipient.

How Can You Track Your USPS Redelivery Request?

To track your USPS Redelivery request, you can use several reliable methods.

First, visit the official USPS website. Enter your tracking number into the tracking tool for real-time updates on your redelivery status. You’ll get notifications when your package is out for delivery or ready for pickup.

You can also sign up for USPS Informed Delivery, a free service that sends notifications about your mail and packages, including updates on redelivery requests. It even provides previews of incoming mail, helping you plan ahead.

If you prefer direct help, call USPS customer service at 1-800-ASK-USPS (1-800-275-8777). Representatives can offer additional details if you have issues with your tracking number or need more specific updates.

Are there any deadlines for submitting a redelivery request?

Yes, there are specific deadlines for submitting a USPS redelivery request. Meeting these deadlines ensures your package is redelivered without unnecessary delays, allowing you to manage your time efficiently.

For same-day redelivery, you must submit your request by 2 AM CST from Monday to Saturday. This early submission allows the USPS to process your request and coordinate with your mail carrier to deliver your package the same day.

If you miss the same-day deadline, you have a general window of five calendar days from the first attempted delivery to schedule your redelivery.

Failure to meet this deadline may result in your package being returned to the sender, requiring a trip to your local post office to retrieve it.

These deadlines are crucial for maintaining the efficiency of the USPS redelivery service. By submitting your request within the specified timeframes, you can avoid inconveniences and ensure your package reaches you promptly.

Can I request a redelivery for any type of mail or package?

You can’t request a redelivery for every type of mail or package with USPS. The postal service has specific criteria to decide which items are eligible.

Items that qualify include those marked as available for redelivery or pickup, those with a notice left due to an incomplete delivery attempt, and items where the mailbox was blocked or full. Oversized packages that can’t fit in the mailbox also qualify.

These rules help USPS manage redelivery requests efficiently. For mail or packages to be eligible, they must have specific scan events indicating their current status.

This process streamlines operations and provides clarity for both the sender and recipient.

If your package doesn’t meet these criteria, you might need to pick it up at the local post office. Knowing these guidelines helps you navigate the redelivery process smoothly, ensuring you get your mail and packages without much hassle.

What Should You Do If Your USPS Redelivery Fails?

If your USPS redelivery request fails, act quickly to resolve the issue.

First, check your package’s tracking number online for its current status. This will tell you if the item is still available for redelivery or has been returned to the post office.

Next, contact your local post office directly. Speaking with a postal service representative can provide specific details about your package and any problems that occurred during redelivery.

If needed, visit the post office in person with a government-issued ID and PS Form 3849, if available.

If your initial redelivery request expired or wasn’t processed, you may need to schedule a new one. If the system doesn’t allow this, contacting the post office directly is your best option.

Also, ensure your package is eligible for redelivery, as some items might require a secure location or a signature upon delivery.

If issues persist, reach out to USPS customer service for further assistance. Taking these steps can help you receive your package without further delays.

How to Modify or Cancel a USPS Redelivery Request?

To modify or cancel a USPS redelivery request, follow these steps to ensure your changes are processed efficiently.

To modify your redelivery request, visit the USPS website and navigate to the ‘Modify Redelivery Request’ option. Here, you can adjust details such as the delivery date or address, ensuring your package reaches you conveniently.

If you need to cancel a redelivery request, use the same online portal where you made the initial request.

Look for the option to cancel and follow the instructions provided. This process is user-friendly, allowing you to manage your deliveries with ease.

If you encounter issues or prefer direct assistance, contact USPS customer service at 1-800-ASK-USPS (1-800-275-8777). Customer service representatives can help modify or cancel your redelivery request, offering a personal touch to the process.

Act promptly, as some redelivery requests might not be eligible for modification or cancellation, especially if the package is already out for delivery or subject to specific restrictions. Always check the status of your request to confirm timely adjustments.

Frequently Asked Questions

Is There a Fee for Requesting USPS Redelivery?

No, there’s no fee for requesting USPS redelivery. This service allows recipients to reschedule missed deliveries without extra costs. It offers flexibility and convenience for managing mail and packages.

Can Someone Else Request a USPS Redelivery on My Behalf?

Yes, someone else can request a USPS redelivery for you. They’ll need the tracking number and delivery address to complete the request accurately.

How Many Times Can I Request Redelivery for the Same Item?

You can request redelivery for the same item from the United States Postal Service up to two times. If you need more attempts, you’ll need to make alternative arrangements to ensure successful delivery.

What Happens if I’m Not Home During the Redelivery Attempt?

If you’re not home during the redelivery attempt, USPS will leave a notice. This notice will have instructions for rescheduling another redelivery, arranging for pickup at your local post office, or authorizing delivery to a different location.

Can I Request Redelivery to a Different Address?

Yes, you can request redelivery to a different address. Use the USPS website or contact your local post office to provide the new delivery address, ensuring your package reaches the desired location.

Conclusion

A USPS Redelivery Request is a service that lets recipients reschedule the delivery of undelivered mail or packages. To use this service, recipients need to follow specific steps and meet certain criteria.

They can track their requests to ensure timely receipt of important items. If a redelivery attempt fails, options are available to handle it.

Modifying or canceling a request is straightforward, providing flexibility. This service enhances the convenience and reliability of mail delivery.