Going on vacation? Worried about a package being delivered while you’re away? That’s where FedEx Vacation Hold comes in.

This  is a service that will keep your deliveries on hold while you’re away. But does it always work as expected?

In this article, we’ll talk about why sometimes you might face issues with FedEx holding your packages. 

We’ll cover everything from how to hold a package at FedEx to what kinds of boxes can’t be held.

So, if you’re curious about how to make sure your packages wait for you while you’re on vacation, keep reading!

Does FedEx vacation hold work

Key Takeaways:

  1. FedEx Vacation Hold lets you hold deliveries while on vacation, ensuring packages aren’t left at an empty home.
  2. If you want to hold a package, then you have to inform FedEx at least 24 hours before the arrival.
  3. Not all packages qualify for holds. FedEx express and Ground packages can be kept on hold.
  4. You can hold a package for up to 14 days. Contact customer care, if you want your package kept on hold for more than 2 weeks.

Does FedEx vacation hold work?

Yes, FedEx Vacation Hold lets you stop packages from being delivered when you’re on vacation. But there are things you need to know to make sure it works right.

First, you need a special FedEx account called the FedEx Delivery Manager. This helps you pick how and when you get packages. If you don’t have this account or it’s not up-to-date, the hold might not work.

Not every package can be put on hold. Mostly, regular FedEx packages can wait, but quick, overnight packages might still come.

Also, you need to tell FedEx you want a hold at least a day (24 hours) before. If you ask too late, your package might still arrive.

Why Isn’t FedEx Vacation Hold Working in 2023?

Your Delivery Manager Account is Not Active:

First things first, you need an active FedEx Delivery Manager account. Without this, you can’t tell FedEx to pause your deliveries. 

If your account is old or has wrong information, you’ll face issues. Fixing the current account or creating a new one might be the solution.

Vacation Holds Are Not Available for This Package:

Remember, not all packages can be kept on hold. If it’s a regular FedEx package, then it can be held. FedEx Express and Ground packages can be kept on hold.

Fast-shipped or sensitive packages cannot be placed on hold. Also, if the package is already on the way, then ask a friend or neighbor to receive it.

Shipper Restrictions Prevent Vacation Holds:

Sometimes the company sending your package has restrictions. They might decide to not hold certain packages for too long. So if your hold isn’t working, it might be their decision. 

Talking to the sender might give you some clarity about this situation.

It’s Too Late to Create a Vacation Hold:

You have to give FedEx a heads-up at least a day(24hrs) before your vacation. If you only tell them right before you leave, they might not be able to stop the delivery in time.

It’s Too Long for Your Vacation to Hold:

FedEx can pause deliveries for up to 14 days. If your vacation is longer and you ask for the package to be held for more than 2 weeks, they won’t accept your request. 

For longer trips, consider having someone receive your deliveries after two weeks.

Technical issues:

Sometimes computer glitches can cause confusion. If there’s a tech issue at FedEx, they might miss your hold request and process your delivery. Contact customer care if they miss your hold request, they might provide you some resolution.

What to do when you want a FedEx vacation hold for your package?

To hold your package at FedEx, First, you have to create a FedEx Delivery Manager account, head over to FedEx’s official website and sign up. 

It’s your main tool for managing packages and requesting holds. Once you’re logged in, find the package you’re expecting in the “Incoming Deliveries” section.

There should be an option to request a hold for the package. Click on it and follow the on-screen instructions.

You’ll be prompted to select the start and end dates for the hold. Remember, it can be a maximum of 14 days.

As we discussed earlier, not all packages qualify for holds. Make sure yours does. If not, think about alternative plans, like asking someone to pick it up.

Once everything looks good, confirm the hold. You should receive an email or notification as a confirmation from FedEx.


In conclusion, FedEx Vacation Hold is a lifesaver when you’re on vacation and don’t want packages delivered in your absence.

You can easily put a package on hold for up to 14 days. However, remember that you need an active FedEx Delivery Manager account to use this service.

Not every package is eligible for a hold, especially those that are shipped quickly. If you face any issues, it might be due to shipper restrictions or timing issues. 

If a package can’t be placed on hold, consider asking a friend or neighbor to receive it for you. This way, it won’t sit outside an empty home.

With that being said, it’s a wrap.

Alexandra Navara

Alexandra Navara is a seasoned logistics expert with over 7 years of industry experience. Holding a degree in Logistics and Supply Chain Management, she excels in writing insightful, engaging content on courier services. Certified as a Supply Chain Professional, Alexandra brings depth and clarity to complex logistics topics.

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